Medical-Grade Translation Solutions for Pharmacies

Ensuring Patient Safety and Regulatory Compliance in the Age of AI

In the pharmacy industry, an inaccurate translation of medication instructions is more than a technical error, it is a life-threatening risk to patient safety and a significant legal liability for your organization. Generic machine translations fall short because it lacks the contextual understanding and precise medical terminology required for safe medication use. Language Scientific, through our subsidiary RxTran,  provides the pharmacist-grade precision and regulatory understanding necessary to avoid the high costs of AI-translation errors.

pharmacy translation

Strategic Advantages for Pharmacy Compliance & Safety

In the pharmacy sector, translation is a mission-critical safeguard. We provide the medical-grade precision necessary to ensure your multilingual patients receive the right instructions at the right time, every time.

  • Reduce Medical Noncompliance through SME-Verified Instructions: We help patients understand directions for taking medication properly by ensuring every SIG is verified by a dual-review team featuring a Subject Matter Expert (SME) with an advanced degree in medicine or science. This reduces the patient safety risks and significant legal liability associated with inaccurate, generic translations.
  • Seamless, Concurrent Label Printing: Our fit-for-purpose workflows enable you to print translated SIGs at the same time as the rest of your container labels, ensuring that RxTran Certified accuracy is integrated directly into your existing pharmacy operations. This prevents the “ruffled feathers” of technical friction and keeps your dispensing process moving efficiently.
  • Rapid Translation without Workflow Interruption: We provide quick translations that do not interrupt your workflow by leveraging AI-optimized, human-verified processes that guarantee on-time delivery for every project. Our management of the entire translation process allows your pharmacists to focus their time on core clinical tasks and patient safety.
  • Cost-Effective Accuracy for LEP Customers: We offer a cost-effective solution to provide your Limited English Proficient (LEP) customers with accurately translated drug information by utilizing transparent, fair pricing models. This specialized approach allows you to avoid the high costs of AI-translation errors and potential regulatory delays.
  • Enterprise-Grade Confidentiality and Data Security: We guarantee complete confidentiality by utilizing strict HIPAA and GDPR-compliant data security protocols to ensure patient data is never leaked. Our workflows are ISO-certified, providing the defensive safeguards necessary to satisfy internal IT Security and Quality audits.

Comprehensive Pharmacy Compliance Services

We manage the entire translation process so you can focus on patient care and pharmaceutical excellence on an expedited basis.

  • Patient Instructions (SIGs) & Warning Labels: Precise translation of complex medication instructions to ensure patient comprehension and reduce the risk of adverse events.
  • Consumer Medication Information (CMI) Leaflets: Accurate, culturally adapted leaflets and package inserts that meet all regulatory standards for global markets.
  • On-Demand Phone Interpreting: 24/7/365 access to technical SME interpreters to facilitate safe communication between pharmacists and multilingual patients in over 215 languages.
  • Regulatory & Compliance Documentation: Expert translation of safety protocols and compliance materials to protect your organization from regulatory delays and legal exposure.
clinical translation

Translation of Patient Instructions (SIGs) and Auxiliary Warning Labels

Instantly Provide Your Patients with Directions for Use (SIGs) and Auxiliary Warning Labels (AWL) in Their Language

Working with pharmacists, computer scientists and computational linguists, RxTran™ developed unique, patent-pending software that enables you to translate prescription drug Patient Instructions “Directions for Use” or SIGs, which can be translated accurately, precisely, and instantaneously with RxTran™. You can print patient instructions / SIGs in any of the approximately twenty languages directly onto the container label and the package inserts / CMI.

Don’t Change Your Workflow; Enter SIGs into Your System as You Always Did

Pharmacists and physicians are used to entering Directions for Use for patients (SIGs) as free-text into their PMS software. They are understandably reluctant to spend more time entering SIGs in a structured way by using many clicks. Now they don’t have to. With RxTran™, pharmacists can continue entering Patient Instructions / SIGs into their Pharmacy Management System as free-form text. They can even use standard SIG Codes and abbreviations, such as bid (2 times a day), po (by mouth), q34h (every 4 hours), x7d (for 7 days), prn (as needed), etc.

Our system matches the sigs to tens of thousands of sig phrases we have already translated into 26 languages. The accuracy of these translations have been validated by professional pharmacists who are native speakers of the target language (the language they are translating into).

 

Currently, our system can translate your sigs into 26 languages:

AmharicArabicArmenianBengaliBurmese
Chinese (both Simplified & Traditional)FarsiFrenchGermanGreek
Haitian CreoleHindiItalianKoreanNepali
PashtoPolishPortuguese (for Brazil)RomanianRussian
SomaliSpanishSwahiliTagalogVietnamese

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