Access real-time, accurate communication with our on-demand phone interpreting, available 24/7 for multilingual patients around the globe. Our expert interpreters ensure seamless, high-quality support across languages and industries.
At Language Scientific, we believe seamless communication is the cornerstone of exceptional customer service. Our Call Center Interpreting Services connect multilingual callers with expert interpreters 24/7 in over 250 languages, enabling your contact center to deliver precise, culturally sensitive support without frustrating delays. Whether it’s complex technical inquiries, sensitive legal matters, or routine customer care, our native-speaking, industry-trained interpreters ensure clarity, compliance, and customer satisfaction empowering your team to resolve issues more efficiently, elevate customer trust, and improve all your key performance metrics.
Keep your clinical trials on time with 24/7 call center support for healthcare professionals and patients.
Simplify your pharmacovigilance processes with clinical expert linguists to support your patient monitoring.
Deliver comprehensive patient support, including outbound recruitment calls, study help desk services, and retention strategies.
Customer calls your support line
Agent connects with a Language Scientific phone interpreter within seconds
Clear, accurate communication happens in real time
Connect in under 30 seconds, anytime
Certified, industry trained interpreters
Handle high call volumes without delays
HIPPA compliant
Boost CSAT scores and client retention
Our interpreters are available 24 hours a day, 365 days a year in over 250 languages for any subject matter from quick legal questions, to business interactions, to medical and hospital information.
As part of our Advanced Scientific Knowledge network (ASKnetwork™), we have over 4,000 On-Demand Phone Interpreters worldwide, although a large number are US-based. These professional linguists work as professional interpreters and often as translators (of the written word).
All our On-Demand Phone Interpreters have professional work experience and the following skills:
Request a male or a female interpreter for sensitive calls.
All our interpreters sign a strict code of conduct and a robust confidentiality agreement to safeguard your privacy, providing assurance of absolute confidentiality and complete privacy.
When you need to speak with a non-English speaker, call the provided telephone interpreting number, input your access code and PIN, and then select the language you need. You will connect with an interpreter in that language in a few seconds.
Contact us at info@languagescientific.com, and we’ll create an interpreting account for you – typically by the next business day.
For strict privacy reasons, Language Scientific does not record any calls.
Our linguists sign strict confidentiality agreements and have been through a rigorous vetting process. Language Scientific is both HIPAA and GDPR-compliant.
With Language Scientific’s on-demand phone interpreting all you need is a phone with a good connection.
When the interpreter joins the call, start by introducing them to the non-English speaker. Explain that the interpreter is here only to interpret what each of us says and will not give advice or share personal opinions.
Make sure to speak clearly, use short sentences, and pause often so the interpreter has time to repeat my words. If you need to say something longer, it is advised to break it into smaller parts.
At the end of the conversation, thank the interpreter for their assistance and let them know that the call is ending.
Language Scientific phone interpreting is charged on a per-minute basis. We will quote you a rate per minute, which is the same irrespective of the language, time of day, or day of the week.
Language Scientific, Inc.® is a privately held corporation headquartered in Needham, Massachusetts.
Language Scientific, 100 Crescent Rd Needham, MA 02494
+1 617-621-0940
info@languagescientific.com
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