Last modified: May 23, 2019

1. Introduction

This Privacy Policy describes how Language Scientific, Inc. collects and uses Personal Data about you through the use of our Website and through email, text, and other electronic communications between you and LS.

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2. Data Controller, Data Protection Officer, and Representative

LS is the data controller of the Personal Data you provide on the Website. Our customers are the controller and we are the processor of information provided in Translation Files. LS has appointed a Data Protection Officer and a representative in the European Union.

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3. Children Under the Age of 18

Our Website are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Website. We will remove any information about a child under the age of 18 if we become aware of it.

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4. Information We Collect About You and How We Collect It

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

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5. Lawful Basis for Processing Your Personal Data

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

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6. Special Categories of Information

We generally do not request you provide and do not process any special categories of Personal Data on our through our Websites.

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7. Automated Decisions Making

We generally do not use your Personal Data with any automated decision making processes which may produce a legal effect.

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8. How We Use Your Information

We use your Personal Data for various purposes described below, including to:

  • provide our Website to you;
  • provide you with information you request from us;
  • enforce our rights arising from contracts;
  • notify you about changes; and
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9. Disclosure of Your Information

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:

  • our subsidiaries and our affiliates;
  • our third-party service providers that we use to support our business;
  • to a company that we merge with, acquire, or that acquires us, or in the event of change in structure of our company of any form;
  • to comply with our legal obligations;
  • to enforce our rights; and
  • with your consent.
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10. Choices About How We Use and Disclose Your Information

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Data for third-parties to advertise to you, our advertising to you, and other targeted advertising.

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11. Your Rights Regarding Your Information and Accessing and Correcting Your Information

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

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12. Your California Privacy Rights

Under some circumstances, California law may provide you with the right to obtain a list of third parties (if any) that we provide your Personal Data to for their own direct marketing purposes. We do not provide your Personal Data to third parties for their own direct marketing purposes.

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13. Do Not Track Signals

We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

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14. Data Security

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Website confidential.

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15. Consent to Processing of Personal Data in Other Countries Outside the European Economic Area

We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.

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16. Data Retention Periods

We retain your Personal Data for as long as you keep your account open. In some instances, we may keep it after you close your account, for example we may keep it:

  • on our backup and disaster recovery systems;
  • for as long as necessary to protect our legal interests; and
  • and to comply with other legal requirements.
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17. Changes to Our Privacy Policy

We will post any changes to our Privacy Policy on our Website. If we make material changes to our Privacy Policy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes.

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18. Contact Information

You may contact our Data Protection Officer through the contact information below. If you wish to contact us, you must contact both us and our representative through the contact information below or through the “Contact Us” page on our Website.

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Privacy Shield Supplemental Policy for Language Scientific, Inc. Website and Translation Files

Effective Date: May 23, 2019
Last modified: May 23, 2019

19. Introduction

This Privacy Shield Policy (“Policy”) describes how Language Scientific, Inc., located in the United States (“U.S.”) (“LS,” “we,” or “us”), collects, uses, and discloses certain personally identifiable information that we receive in the U.S. from the European Union (“Personal Data”). This Policy supplements our Website and Translation Files Privacy Policy, and unless specifically defined in this Policy, the terms in this Policy have the same meaning as the Website and Translation Files Privacy Policy.

Language Scientific, Inc. recognizes that the EU has established strict protections regarding the handling of Personal Data, including requirements to provide adequate protection for Personal Data transferred outside of the EU. To provide adequate protection for certain Personal Data about corporate customers and the subject of Translation Files received in the U.S., Language Scientific, Inc. has elected to self-certify to the EU-U.S. Privacy Shield Framework administered by the U.S. Department of Commerce (“Privacy Shield”). Language Scientific, Inc. adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.

For purposes of enforcing compliance with the Privacy Shield, Language Scientific, Inc. is subject to the investigatory and enforcement authority of the U.S. Federal Trade Commission. For more information about the Privacy Shield, see the U.S. Department of Commerce’s Privacy Shield website located at: https://www.privacyshield.gov. To review Language Scientific, Inc.’s representation on the Privacy Shield list, see the U.S. Department of Commerce’s Privacy Shield self-certification list located at: here.

20. Personal Data Collection and Use

Our Website and Translation Files Privacy Policy describes the categories of Personal Data that we may receive in the U.S. as well as the purposes for which we use that Personal Data. Language Scientific, Inc. will only process Personal Data in ways that are compatible with the purpose that Language Scientific, Inc. collected it for, or for purposes the individual later authorizes. Before we use your Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt out. Language Scientific, Inc. maintains reasonable procedures to help ensure that Personal Data is reliable for its intended use, accurate, complete, and current.

We do not collect sensitive Personal Data from our customers, however, our customers may provide certain categories of sensitive Personal Data in Translation Files, including Personal Data related to genetic data, biometric data, data concerning health or data concerning an individuals sex life or sexual orientation. When we receive sensitive Personal Data from a customer, we will obtain your opt-in consent where the Privacy Shield requires, including if we disclose your sensitive Personal Data to third parties, or before we use your sensitive Personal Data for a different purpose than we collected it for or than you later authorized.

21. Data Transfers to Third Parties

Third-Party Agents or Service Providers. We may transfer Personal Data to our third-party agents or service providers who perform functions on our behalf as described in our Website Privacy Policy. Where required by the Privacy Shield, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of Personal Data that we transfer to them.

Disclosures for National Security or Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

22. Security

Language Scientific, Inc. maintains reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Privacy Shield.

23. Access Rights

You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances we may charge a reasonable fee for access to your information.

24. Questions or Complaints

You can direct any questions or complaints about the use or disclosure of your Personal Data to us at through our Privacy Officer, Joseph Burgio, at 101 Station Landing, Suite 500, Medford, MA 02155, USA, PHONE: +1-617-621-0940, Email: PrivacyOfficer@LanguageScientific.com. We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your Personal Data within 45 days of receiving your complaint. For any unresolved complaints, we have agreed to cooperate with JAMS . If you are unsatisfied with the resolution of your complaint, you may contact JAMS at Jara E. Satterthwaite, Esq., JAMS, 3800 Howard Hughes Parkway, 11th Floor, Las Vegas, NV 89169, https://www.jamsadr.com/file-an-eu-us-privacy-shield-claim for further information and assistance.

Binding Arbitration. You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with Language Scientific, Inc. and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the U.S. Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see U.S. Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration).

25. Changes To This Policy

We reserve the right to amend this Policy from time to time consistent with the Privacy Shield’s requirements.

26. Contact Us

If you have any questions about this Policy or would like to request access to your Personal Data, please contact us as follows:

Joseph Burgio
101 Station Landing, Suite 500
Medford, MA 02155
USA
(617) 621-0940
PrivacyOfficer@languagescientific.com